FAQ - Frequently Asked/Answered Questions
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How much is EQ Pixie?
I believe you'll find that EQ Pixie is well worth the modest fee. A 1 month subscription is $4, instead of $3, because PayPal charges per transaction. It costs more to process 3 transactions over 3 months, than 1 transaction in 3 months.
How are payments handled? Is it secure?
Payments are made at PayPal's secure website. You will be forwarded to EQ Pixie's checkout page at PayPal where you can make a secure payment by Visa, MC, Discover, Amex, or eCheck. You don't need a PayPal account and only PayPal will see your account information. PayPal notifies EQ Pixie of your payment, which will activate your account automatically.
Will I be billed automatically when my subscription expires?
No. Currently you will need to renew manually. Login and visit your Account page to renew or check your subscription status. In the future I will probably provide automatic renewal as an option for those that want it. I don't like when something automatically charges me so I'm not going to do that by default.
Why subscriptions instead of a one-time price?
Several reasons, which I believe benefit both me and the customer. EverQuest constantly changes and EQ Pixie will need updates (which is one reason I made EQ Pixie self updating). In addition I want to keep adding new features. EQ Pixie connects to it's server to look-up things like item prices for you, and although it takes very little bandwidth, it's not zero and bandwidth does cost money. Subscriptions provide me compensation for the on-going work and maintenance and allow the customer to get continuous updates, new features, and support.
Also, EverQuest is subscription based and you don't need EQ Pixie if you take a break from EQ. Just like EQ, you only pay for it when you use it. Unlike EQ, there is no large initial fee. I'm guessing that most people would rather pay the small subscription fee to start out with, instead of a larger fee up-front.
Does the free trial require a credit card or other billing information?
Nope. You only need a working email address.
My free trial is up. How do I subscribe?
Just login above right and then click on the "Account" button. Look for the "Subscribe / Renew" box.
Does EQ Pixie violate the EverQuest End User License Agreement (EULA)?
No. EQ Pixie does not access EQ memory or intercept any EQ communications. It does not "modify the Software [EverQuest] to change Game play." It does not provide macros or scripting. Don't let that fool you; it's still very powerful. EQ Pixie primarily works by using features that were built into EQ for users to access, but which few can make use of because you need various computer skills or time to do so. For further information see the EverQuest End User License Agreement, particularly section 9.
Does it contain advertising or adware?
No. EQ Pixie is supported entirely by membership fees. There is no advertising in the EQ Pixie software. It does not install any marketing software or web links. There are buttons within the software that allow quick lookups of informantion, like item stats, on other websites. This is intended to assist users and is not meant as advertising.
Will I receive spam if I give my email address?
Can I use EQ Pixie on more than one PC?
Yes. You may install EQ Pixie on as many PCs as you use. However, there is a limit to how many times a single account can be logged in at the same time.
What are the system requirements?
Generally, if you can run EverQuest, you can run EQ Pixie. Most people will not see any change in performance because EQ Pixie takes very little resources, especially compared to EverQuest. Only those who can barely run EverQuest in the first place may see a difference, and even then changing some of the EQ Pixie options should help (try disabling alerts). The best way to be sure is to give EQ Pixie a 2 week free trial. There is no obligation.
Does EQ Pixie work with German, French, and Japanese servers?
It currently only works with servers that use English game text. Some features will work anyway, but most features depend on parsing the EQ log file and will only recognize phrases in English.
I forgot my password and/or username. What do I do?
Why aren't there more topics here?
I often answer questions by updating the Manual. You may want to check there. It is easy to navigate since it has a table of contents.